hey lilbear,
I understand completely...
When the item goes to collections the relationship changes...
With the original creditor you had a set payment agreement that you could count on.
With a collection agency, you have the "new" agreement which seems to be what ever the collection agency wants..
Keep in mind that there are no laws or regulations saying you have to deal with a collection agency... They're kind of at your mercy...
Check out my collection agency Tip #1