by PastorJosh » Tue Aug 19, 2008 12:00:26 PM
I have a question regarding MJR Collection Services Ltd. and my Canadian Tire MasterCard.
Actually I have many, but some of them probably cannot be answered here. Last summer my wife, daughters and I went into Canadian Tire as we needed some items. Upon entering the door there was a stand there with a sign, "Sign up for a FREE gas card" and the salesperson indicated it was equivalent to my current PetroPoints card and could be used to get points for purchases and give a discount on gas up to 10 cents a litre (Quite tempting with gas over $1/L) All she did was ask my name, for my Driver's License, and then had me sign and gave me a pile of coupons which made my purchases that day absolutely free.
I receive a MasterCard and decide it's because they want customers so I keep it, besides I needed a new bed and didn't have the full amount to pay. My first month's bill never comes so I call the number on the back of the card (They know my address because they sent the card) and they say they will issue one right away. That afternoon calls start coming in about missed payment, yadda, yadda, yadda. A week later, still no bill so I call back and they send another one. I finally get it the DAY AFTER the next bill arrives and now have a minimum payment of well over $100. I didn't have $100 to put on this bill plus pay my living as my family lives below the poverty line and could never secure any credit up until this point.
I make a payment that we can afford but that is not enough and it builds.
This spring I get a letter from MJR, not from Canadian Tire saying they have sent it to collections as the last contact I had with CT was that I had a payment arrangement and payments were being made and therefore I was safe from collections.
Problem 1, (the one you may not be able to help with, if there isn't any relief in the fact that this was never told to me to be a credit card). When I signed the contract, and even today, I have a psychiatric illness and was on anti-depressants and anti-anxiety medications. I was not deemed capable by my doctor to even have control of my own medications and I was unable to, without help, handle the demands of every day life. This could be one of the reasons why I didn't realize what they were doing...Because I do not generally go to public places and have panic attacks, but I really needed some items for my car. With the deception at first, and my psychiatric state, would it be possible to have not been able to sign contracts? My wife takes care of all of my business, aside from this because she would let a collection agency bully her.
Problem 2, MJR themselves. At first I am told they are working FOR CT and that if I paid my debt my account would be re-opened and I could continue using it. At this point we have no money as I am in a long battle with Worker's Comp as they just up and cut me off of my benefits, my meds, and from my psychologist. We are down to my wife's $9/hour job and before this was sent to MJR, CT was told about this as I made those payment arrangements. So they call and blah, blah, blah tear a strip off of me up and down and offer a "huge discount" of $200 from the $1400 bill they are trying to collect. I told them exactly what I told CT, that we didn't have any money and I was paying all I could, and doing it on the same day every month. "Sir, I am not willing to accept that arrangement." Then the usual bull about talk to your family, friends, church. Take out a loan on your house and pay us by the end of the week. We have no money in our house as we haven't had it for a year and the only reason we have the house is because my wife's parents LOANED us the money themselves to get us out of the area we were living in where 3 murders took place within a year. Nobody was willing to loan me the money, so I called in a favour.
I have a friend that had just won some money at the casino, not much, but some. He said that as a 1 time offer, he would GIVE me $800 if it would FULLY SATISFY the debt. I tell this to MJR and it is unacceptable, even though it is greater than 50% of the debt ($1200 in principle). I told them to take it to CT and they said, after a long discussion, that they would and would call me back. 4 days passed and then calls started saying I wasn't agreeing to anything, and the rest of their crap. I sent a Cease and Desist as they were giving me panic attacks and threw my BP through the roof.
Over this time I have continued with my agreement with CT and still receive bills from them and the last one, sent just about a week before my last letter dated from MJR even indicates an AVAILABLE CREDIT.
Received on August 14th I get a letter dated August 7th stating "my account with the above noted creditor has been forwarded to this department to be prepared for court and legal proceedings." There is then the you have 7 days from the date of this notice (which is the date I received the letter, which I have heard is Standard Practice with these agencies). It also indicates, "Any further action against you will be reported to the appropriate credit bureau and will likely result in having legal court costs awarded against you and your credit rating being severely and adversely affected. Should judgment be awarded in the above matter, it may result in a garnishment of wages, a property lien or seizure of assets."
It then asks me to call them to discuss resolution of this matter or if I feel there are any special circumstances that should be known and failure to respond will result in further action.
Who do I believe, my bill from Canadian Tire or MJR and how the heck do I get MJR off my back as their little phone number came up on my call display today WITHOUT leaving a message (Is that not illegal since they have abided by the cease and desist?)
Any help would be appreciated...And for those of you who watch on here saying people should just pay their debts, I agree but I have no extra money. My family puts out 95% of our income right now to the basics of life (Food and shelter). The last 5% goes to transportation for my wife to work at the crappy job she has and this bill. Plus, as indicated above I made a HUGE offer which they just snubbed. In fact, if it wasn't clear above they have snubbed EVERY offer I have made.