Good idea about the visit to Canadian sites but I feel no tour would be complete without dropping in on Bud Hibbs' site at:
http://www.budhibbs.com/
Yes, it's American, and since the laws are different there, it won't help you much, legally speaking. But to understand what goes on in the collection industry and the strategy of collectors, he's the best. You can see him featured on the movie "Maxed Out."
My only criticism of him is that he's still too soft, nice and generous toward collectors. Maybe, he needs a good apprentice to fix that.
Ray