You state that you are an adult who was stopped for shoplifting at H&M and have already gone to court. Our “Of counsel” attorney Carole-Marie Allard is licensed in Canada but I am not. Because Ms. Allard practices in Quebec, this is where this post emanates although I am in Florida. The information contained in this response is based on an assumption that you are an adult and contains information passed on from Ms. Allard, but the information is not to be construed as legal advice but instead information that may help you understand the request that was made.
Whenever a person commits, or attempts to commit a theft, that action may be considered both a crime and a civil tort. The retailer may request the state to file criminal charges and/or it may choose to take civil action seeking damages. The civil request for damages in Canada is based on common law and is separate from and independent of any criminal action that may or may not have been taken. If there was a criminal matter, regardless of the outcome of such matter, the retailer may still make a civil damages request (civil settlement offer). If a retailer requests civil damages to avoid the possibility of a civil suit, that is legal and not a form of extortion. Extortion typically covers inappropriate behavior of asking for money to avoid physical harm or to avoid criminal prosecution. Clearly the civil settlement offer is only referencing a civil matter and makes no improper reference.
The civil damages request action is often designed to work as a deterrent to future theft as well as to shift the tremendous cost of theft and the resulting security costs from the honest consumer (through higher retail prices) to the offenders who are creating the problem.
The amount demanded by the business establishment for this civil action is for the act committed against the store and is not to compensate for the item, which may or may not have been damaged. Canadian case law has supported awards for acts of external shoplifting, even when the merchandise was recovered in merchantable condition because the act of theft was a trespass to chattels. The courts have said that such trespass was actionable per se and as such, nominal damages were available. See Hudson’s Bay Co. v. White, 1997 O.T.C. Lexis 2176.
Clearly some of those posting responses feel that you should wait it out and see if the retailer sues you in civil court. That is of course your right. However, when realizing that retailers experience losses that go far beyond the value of the merchandise at issue in any one shoplifting incident and realizing that the amount recovered pales in comparison to the extraordinary losses they experience, you may want to consider making an offer to see if the matter can be resolved amicably.
We represent the retailer concerning the matter. If you would like to speak about this matter and the potential for resolving the civil damages request, I would be happy to speak with your lawyers if they are representing you for the civil matter or you if they decide to not represent you for the civil matter. You may also seek the advice of an attorney who would be willing to represent you for the civil matter. Alternatively, if not represented, you may call me at the toll free number listed on our letter or at (866) 875-6565 at extension 124.
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