Monty I regret to inform your community base that after years of trying to deal with this issue the agency responsible for enforcing the collection agency act never thoroughly investigated my claims. All Mr. Pitkin did was make a phone call to the president of the company and of course he denied my statements. I have offered certain newspapers and tv stations the opportunity to review my evidence but have had no interest from anyone except for one reporter who would have liked to have done the story but her boss stated that it would take to long to complete. I guess this type of crime just gets brushed under the carpet. I would agree to discuss this matter in person as long as my real name was not used and that my voice be altered if it were taped. I have no desire to gain in any financial way from this devastating experience.

Monty I assure u that they are dealing with this issue now. Ill update later. For the record, I did put everything in writing. May I suggest to everyone who believes their rights are being violated to record all conversations.

Hey XDebt_Collector,

You spoke to Brian Pitkin, however, did you write a formal complaint? Ontario consumer protection won't deal with things unless they're in writing.

If you want to publish some of these recordings, we would be more than happy to help out.!!

You have to make your complaint formal. And you also have to state the harm that was caused by the collection agencies actions.
I'm sure Brian Pitkin gets all types of people calling, and some aren't probably serious. Things in writing must be dealt with.

Ive thought about that. its a little more complicated then just filing a law suit. There's so many issues to this. i do have all documents and taped conversations to prove this. However there's privacy issues not just with the agency. If you know of a lawyer taht would take this mater on a contingency basis. Let me know.

Why don't you sue them in court? Nothing will change until the allegations you have are proven in court.

My prior employer is a national agency. They have offices in British Columbia, Alberta, Ontario and Quebec. I worked in the Mississauga location. Specific name of agency I can't say currently. The information has been provided to Brian Pitkin via email form. I also played a 2 minute conversation between myself and a manager about thier conduct. I advised I have hours of tape and offered for him to hear it. However i've never heard back. The company can have their agency License revoked. If that happened i'm sure it would have an impact with the other provinces as well.

So I cant understand how this hasn't been dealt with. I know in the province of Alberta if this was to happen, Alberta would have pursued this problem with every posible means they have at their dispoal.

So I just hope with enough noise that the correct action will be taking. I will say there a places I have worked prior that would be appalled of this conduct. So help create some noise to stop agency's that believe they can do as they wish without fear of any consequences.

What company did you work for? Also, how much can a company get fined for if they break this law? Probably a slap on the wrist.

I was a debt collector for 15 years. My last place of employment decided to brake the newest collection agency act. The legislation is as follows. "contacting you until six days have passed from sending you written notice of the following:
•y the name of the creditor
• the balance owing
• the name of the agency and its authority to demand payment
. my prior employer chose to ignore this and call prior to sending a letter. why would they do this.According to the manager I have on tape. H states he spoke to the vp of operations and saif to him you realize were breaking the law. vp laughed and said whats the other choice.lose client then we wont have a job.

I chose to not call any new files. I complained out loud. Emails were sent all the way to the president. Nothing happened. I have all the documents needed to prove this. I have hours of taped conversations. These recordings say it all. In the emails that i sent to my prior emplyer I resigned due to the illegal conduct of my prior employer. I sent emails and made phone calls to BRIAN PITKIN. I offered him all info needed and for him to have access to the tapes. Do you think he responded? No is the answer. Now the vp of operations is the president. Normally in a business they would fire all who were involved, Not at my prior employer.

I asked myself why would they jeopardize their license. My conclusion is that to them it was worth the risk. When you are told to either improve your standings in a competition with other agencys or you will not be handling their portfolio, that is worth a million a month plus to the agency. I think that explains it all. Their is so much more to this story. However I will need hours to write it on here.

I'm truly disappointed in the system that is suppose to protect the public from abusive agencys. I thought Brian Pitkin was obligated to investigate this and confirm through his own investigation was true or false. Here's a quote froma a site about Brian speaking pertaining to the consumer. "October 16, 2007
Are There No Work Houses?
With Brian Pitkin, Ministry of Consumer and Business Services, Government of Ontario

Brian will look at the history of debtor — creditor relations and how we got to where we are today: From the remedy of "work houses" or "debtor prisons" in the early 1800's, to being perceived as protectors of consumers. Brian will provide insight into what drives changes that provide greater protection for consumers that we have ever had before. He provides this from the prospective of someone who sees both sides of the issues — the creditor who is looking for their just remedy, to the debtor who has risen to the ranks of the "ultimate consumer"."