If it's taken you four months to get your credit report from Equifax, you should complain, in writing, to your local Consumer Protection and also the Federal Privacy Commission
Federal Privacy Commission
By law, both Equifax Canada and
TransUnion Canada must give you a copy of your credit report by mail for FREE. They can't charge you for that service.
They may be holding you up for various reasons. The best thing to do is write in again to Equifax and TransUnion.. Sometimes they "lose" your credit report request.
With regards to HBC Canada and Zellers, they were some of the nastiest people we have dealt with with regards to credit repair.
As I mentioned in
this post Caution: HBC (Hudson's Bay Canada) card is a department store card and is not regulated by Provincial of Federal Government as to what they report to Equifax and TransUnion.
The best thing to do is complain about them to Consumer Protection in your province. Please keep us up to date with your progress.
We are winning some battles here!!