I asked the original company for the payment history as I have found some of the bank records that are dated 2003 so if the company only kept files for 7 years then that would have ended in 2010 Unless do u count the 7 years from when it posted on my credit report which would make it 2006 pls 7 years be 2015 My records on this debt end in 2005 And we have changed banks twice and during that time my basement flooded so my records if there are around or letters are destroyed and like I said the original creditor of this debt claims they have nothing on my file

Collection agencies rarely get the documentation from original creditors. The original creditor has it filed away in some archive now because it is such an old file. It is way to much work for them to give these files to collectors....all they get is basic info.

However if they can not get these files from bank or who ever then they can not substantiate the info posted with bureau , so the bureau should remove as it is not accurate info. Your original creditor does have the files stored away and you can ask for them. It may cost you some money for them to search but by law they need to keep their records for atleast 7 years for tax purposes.

also if they have to supply documents to the credit bureau how come they wont supply documents to me when I asked for them re the payment history of this account and the date and terms of the contact and last date they claim I paid

hopefully something will come from this

You said the bureau is doing a dispute investigation. They will require the agency to supply documentation to support their posting.
Wait and see what they come up with. May take some time but stay on them.

But I want to get it off my report and I cant find anyone to give me a payment history of this account at all from any one other then pay up the 3000

It is true it will be with credit bureau 6 yrs from the last time you made a payment. However they can not use the courts now to collect.

was told it stays on my record for 6 years so that it is on till 2014 2008 pkus 6 years and no one can give me a payment history the original creditor claims they have nothing on this debt

You indicated they added 4 years of interest....I take that to mean you have not made a payment on this account in 4 years...atleast. If that is true then this debt is wayyyyy past the Statute of Limitations and they will not be able to use the courts to collect. All they can try to do is harras you. If you infact have not made any payments in the last 2 years and be exact....when they call tell them to take you to court and hang up.

Got a letter from a collection agency that has this debt all the letter has on it is a total and a bunch of interest that they have added for 4 years The credit bureau is looking into this matter for me as I called them and they are doing a disputed credit report Anyway I am having torubles getting a payment history on this account so I can match it up with like 10 pages I got from my bank No one will tell me when the payments stopped being made and why no one contacted me I also have a letter from consumer proposal and they are claming all the terms were met there is nothing out standing from them so now How do I find out if I really owe any thing or not if no one will give me an actual paymnet histroy The original company claims they have nothing on me re this account it is all in the collection agencies hand The person there is not being helpful and I dont have 3000 they claim I owe