by bwettlaufer » Fri Aug 19, 2011 12:29:09 PM
Mr. Blake,
I'm sorry you are dissapointed with a turnaround of a few hours. I am not sure what your schedule is like today, or what your profession is, but I am engaged during business hours with my work, and posting to this consumer board is something I try to do in my spare time.
I am also aware you called my office today. I am not sure what I have personally done to offend you, but I would ask you and I to treat each other politely, until one of us gives the other cause to do otherwise.
If you have reason to attack the collections industry in general for improper behaviour, you would be surprised to find me on side with you on a number of issues. However, I would ask you to refrain from attacks on me personally.
I was employed by Inter Canada Credit, starting as a collector and finally ending as VP of Operations. However, I resigned from that company, and have no further association with it's current incarnation. I do not wish to get into a witch hunt or slander anyone on a public forum, so I will not get into further details regarding my former employer. They are no longer at 875 Main St W, having moved to another address in Hamilton.
However, I would suggest that I still hold a license from the Ministry because I believe it is possible to be a responsible collector and stay well within the guidelines of the Collection Agencies Act. In twenty years, I have had three consumer inquiries and zero complaints filed against my license. I believe that the consumers who are being contacted for outstanding debts are people with rights, and should be treated as such.
I post to this discussion board, have a professional blog, and give lectures to high school students about financial responsibility is because I honestly believe that 9 out of 10 consumers are not bad people -- our culture does not educate people on how to deal with debt. People live off credit, live beyond their means, procrastinate, cope poorly with financial crisis, and so on. I believe it is possible to represent a creditor responsibly, without demeaning a consumer, engaging in questionable tactics, and being honest. In other words, *transparency*.
Mr. Blake, I would suggest that you have an opportunity to have honest discourse with me about the collection industry -- I believe you and others here would benefit from my perspective 'on the other side'. If you are interested in personally attacking me, however, I would suggest taking this from a public forum, and I invite you to write to myself, since you have already looked up my company address.
Regards,
Blair Wettlaufer