Just an update:
I contacted the Ministry of Consumer Services after this all happened, I had completely forgotten about it until yesterday when I received a letter from them in the mail. It had the full correspondence back from Charles Manchester as well as one of the `supervisors` that I spoke with over the phone. Essentially he stated that it was me hanging up and that I`m repeatedly ignoring my debt to them and have not made attempts to settle at all.
I am very pleased to state that he provided the ministry with a copy of my full payment history and also stated to them ``I have included a copy of our electronic notelines of the file with the continued condition that they are for the Ministrys eyes only``, which they photo copied and mailed to me the day they received it :)
I am almost tempted to call him and thank him kindly for essentially providing me with all the details I initially wanted, I`m not too worried about being garnished through the courts as my account balance is now down to 1800 and they are continuing to cash my 150$ bi-weekly cheques.
Also thought I would include this very professional (verbatim) statement Charles made in his correspondence with the Consumer Services Ministry in regards to his false accusations that I hung up on him
``This lady puts the telephone down on me not once but twice then accuses me of hanging up the telephone on her???(sic)"
The three question marks add a very professional flare to the entire two page letter he sent to them.