I see CBV is at it again. Just as leopards never change their spots, neither do vultures change their feathers.
http://consumerist.com/2009/05/debt-collectors-using-cute-chicks-on-facebook-as-bait.html
The latest trick in their joker's bag seems to involve the TD Bank.
They claim to have purchased the debt from the Bank but refuse to send out any assignment letter or transfer of ownership notice to the debtor as required by law 6 days before contacting them.
To circumvent legalities, they lamely claim one was sent but got lost in the mail. When confronted with this improbability, they confirm their lie and refusal to obey the law by vehemently denying needing to send one to begin with, and stubbornly decline sending a replacement.
Obviously, such notices would require them to put their claims in writing with an actual manager's signature along with a real name, phone number and extension. However, CBV prefers to use a plethora of cyber characters displaying phony digital numbers so as to not get caught.
Hopefully, Immigration Canada will show up at their offices some day soon to round up all their "undocumented employees" and send them back where they came from.
In the meanwhile, I'd avoid sending these clowns any money because you can pretty well guarantee even if you pay them, you'll get another call next week demanding still more.