by footloose » Wed Aug 11, 2010 11:43:54 AM
With the exception of B.C., there is no current legislation dealing with harrassing phone calls originating from creditors. That means, the original creditor can call as many times as they wish and there is no restriction on the hours and days that they can call. However, all is not lost. If your account with the original creditor is between 90 and 180 days past due, it is normal practice that this account will be transferred to a collection agency. Now, as you know, once your account is in the hands of a collection agency, the rules of the game change because now they are governed by The Collection Agencies Act,
However, in the meantime, you or your mother have several options.
---- change the phone number to an unlisted number.
---- acquire an answering machine and attach it to the telephone.
Get one where you can hear the message being left. If your
mother recognizes the caller [friend, relative, etc.] then she can
pick up the phone and start talking
---- purchase CALLER ID from Bell Canada. I have one and I pay
$8.95 per month plus tax. If your mother does not have a
landline phone with caller ID on it, she can purchase a refurbished
phone from a Home Hardware store for $15 to $20 or a new one
from Walmart, Zellers or Giant Tiger. Believe me, it's worth every
penny. Because, I am visually impaired and certified as legally
blind by the CNIB, I purchased an audio device from the CNIB
[Canadian National Institute for the Blind] and it works terrific.
I can hear it anywhere in my apartment, and it announces the
phone number of the party who is calling. It holds up to 10 calls
and when I play it back, it announces the date, time and number
of the person who called. You also might be able to purchase
a similiar device from The Source or an electronic store. At least
your mother can decide whether to answer the phone if either you
or her recognize the number.
---- If you wish to speak to the creditor or later, to a bill collector,
press *67 to block your number before making your call. If you
have an unlisted number, it won't show on their call display
I hope that I have been some help to you.
Good Luck and have a GREAT DAY