by HanketyBlank » Fri Sep 20, 2013 09:00:20 PM
Yes, when collection agencies collect out of province they have to follow the rules that are applicable to their own province as well as those of the province they are collecting in.
If it's 7+ years old, then usually on debts that old, the agency only tries a couple of kicks at the can before giving up and moving on to the next guy on the list. But you can send them a registered letter instructing them to contact you only by mail in the future. Nonetheless, you might want to save the $10 because I'm sure they'll soon give up anyway.
Section 22(2) of Regulation 74 (The Collections Act of Ontario) states that:
(2) If a debtor or his or her lawyer sends a collection agency or collector, by registered mail, a letter requesting that the collection agency or collector communicate only with the debtor’s lawyer and setting out the lawyer’s address and telephone number, the collection agency or collector shall not thereafter contact or attempt to contact the debtor other than through the debtor’s lawyer, unless the debtor consents to or requests the contact. O. Reg. 103/06, s. 2.