Monty, not trying to trump you here, but I've had this in my database for sometime now, and as many know, have benefited from various sections of this act on several occasions - most notably when I've quoted it in the Cease and Desist letter I use.
http://www.e-laws.gov.on.ca/html/source/regs/english/2006/elaws_src_regs_r06103_e.htm
ONTARIO REGULATION 103/06
made under the
COLLECTION AGENCIES ACT
Made: March 29, 2006
Filed: March 31, 2006
Published on e-Laws: April 3, 2006
Printed in The Ontario Gazette: April 15, 2006
Amending Reg. 74 of R.R.O. 1990
Various sections removed - See above link for full Act
22. (1) If a debtor sends a collection agency or collector, by registered mail, a letter stating that the debtor disputes the debt and suggests that the matter be taken to court, the collection agency or collector shall not thereafter contact or attempt to contact the debtor, unless the debtor consents to or requests the contact.
(2) If a debtor or his or her lawyer sends a collection agency or collector, by registered mail, a letter requesting that the collection agency or collector communicate only with the debtor’s lawyer and setting out the lawyer’s address and telephone number, the collection agency or collector shall not thereafter contact or attempt to contact the debtor other than through the debtor’s lawyer, unless the debtor consents to or requests the contact.
(3) No collection agency or collector shall contact or attempt to contact the debtor’s spouse, a member of the debtor’s family or household, or a relative, neighbour, friend or acquaintance of the debtor unless,
(a) the person being contacted has guaranteed to pay the debt and the contact is in respect of that guarantee;
(b) the debtor has requested the collection agency or collector to discuss the debt with the person being contacted; or
(c) the collection agency or collector does not have the debtor’s home address or home telephone number and the contact is for the sole purpose of obtaining the debtor’s home address or home telephone number.
(4) No collection agency or collector shall contact or attempt to contact the debtor’s employer unless,
(a) the employer has guaranteed to pay the debt and the contact is in respect of that guarantee;
(b) the debtor has given the collection agency or collector written authorization to contact the debtor’s employer;
(c) the contact occurs only once and is for the sole purpose of confirming one or more of the debtor’s employment, the debtor’s business title and the debtor’s business address; or
(d) the contact is in respect of payments pursuant to,
(i) a wage assignment given to a credit union within the meaning of the Credit Unions and Caisses Populaires Act, 1994, or to a caisse populaire within the meaning of that Act, or
(ii) an order or judgment made by a court in favour of the collection agency or collector or of a creditor who is a client of the collection agency or collector.