Misconduct Claims Dog Canada Revenue Agency Staff :CRA SOTW
Misconduct claims dog Canada Revenue Agency staff
By PETER ZIMONJIC, NATIONAL BUREAU
The civil servants tasked with ensuring Canadians pay their taxes are being investigated by their own department for everything from accessing child porn at work to bribery, harassment and fraud.
Documents released through Access to Information reveal hundreds of these investigations have been carried out on Canada Revenue Agency staff over a three-year period after evidence of misconduct emerged.
"All CRA employees are subject to a strict standard of conduct, which is clearly defined in the agency's code of ethics and conduct," said Philippe Brideau, CRA spokesman.
"The CRA does not tolerate behaviour that contravenes this code and takes appropriate disciplinary action up to and including termination, to enforce our strict standards of conduct for employees."
COMPUTER MISUSE
The most regular offence seems to be the misuse of CRA computers for sending e-mail and surfing the Internet. The CRA conducted 91 investigations into these offences in 2005-06, 102 in 2006-07 and 98 in 2007-08.
The second highest offence is the unauthorized accessing of personal tax information by CRA staff, of which there are between 23 and 33 cases a year going back to 2005-06.
The documents, obtained by Ottawa researcher Ken Rubin, don't say why staff were accessing the private information of taxpayers, but they do reveal several more serious offences.
Between 2005-06 and 2007-08, the CRA investigated 17 allegations of security breaches by CRA staff and 14 cases where CRA staff falsified, forged or suppressed documents.
The CRA also investigated 15 cases of fraud, an offence that includes employees approving unwarranted tax refunds and benefits.
More alarmingly, there have been three cases of "criminal activity on an electronic network." That can include accessing child pornography or using CRA computers to sell contraband tobacco.
STOLEN LAPTOPS
Over the same time period there were 12 investigations of employees for the suspected theft of money, computers or memory sticks from CRA offices.
One laptop can contain tens of thousands of individuals' tax records, prompting questions about the safety of personal information.
"All CRA laptops are protected using CRA-approved encryption and CRA systems are designed to record employees' accesses to taxpayer information," Brideau said.
The same documents also reveal 26 investigations into staff for the improper disclosure of taxpayer information to those not authorized to receive it.
The CRA employs almost 45,000 people.
PETER.ZIMONJIC@SUNMEDIA.CA
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