Thanks Rich,
I guess I didn't have this latest admendment on file.
Curious though... If one queries R.R.O 1990, Reg 74 from the link below, in it they'll find the sections you've listed.
http://www.e-laws.gov.on.ca/html/regs/english/elaws_regs_900074_e.htm
This is most likely where I was pulling my data from when I drafted that letter. So even though the same data is listed in there (now anyway), you're saying that I should be drilling down even further.
Damn, and I thought Microsoft made their language and technology ambigious. Regardless, I'll update that template letter if need be, just want to make sure I fully understand why exactly it needs to be done. Exception to the FAX compnent, I see why that needs to be dropped.