Collection agencies have millions of files. Some fall through the cracks.

yes we have updated and the report has our current info on it and it showed that the agency pulled the info after we applied for a car a couple years ago - we've been in this house with our phone # the entire 4 years we've been in Alberta so we find it really odd they haven't tried to contact us at all

If you have not applied for new credit, or updated your address, then the old information from B.C. would still appear as the most recent information on your bureau. That or the credit agency has not pulled a new credit bureau. If you have updated, and a new bureau has been pulled by the agency, I have no idea why they would not have attempted contact.

thanks for all the great advice! Does anyone have any thoughts on why they haven't contacted us? when they pull our credit info it should give our phone # and address right?

In both British Columbia and Alberta, the SOL cannot be reset with verbal confirmation. The acknowledgement of the debt must be done in written format. If you truly want to deal with the matter, contacting the agency will have no effect, aside from confirming to them that the address and phone number they have on file is right or wrong. They may or may not have updated the information correctly.

What you will want to be careful of is the possibility that they have already pursued legal action. Just because you are out of the originating provice does not mean they could not have filed for judgment in the matter. It would have taken a simple sub-service order at your old address in BC and done is done. Check the registry by calling... Although with the costs associated, going legal in BC is not really worth it, even for the $8K they are saying you owe.

Best advise, call the original creditor. Find out if your debt was truly sold, or is simply being collected. If it has been sold, you will have to deal directly with IQOR, but if it is only being collected, deal with the original creditor. They will be more willing to settle for the original amount then the agency...

Verbal contact isn't supposed to renew the SOL, no.

Nevertheless you could cover yourself by saying "I do not acknowledge this debt however to avoid unnecessary hassle would be willing to settle for the principle balance"

@average_joe: there are rude and unprofessional agents at almost every agency, but not every egg in the carton is bad.

I had some dealing with iqor and to sum it up, they were rude and unprofessional and I went straight to the creditor to settle my debt.

Cheers

what happens with contacting the agency though? does that reset the SOL if we call? If we could settle this for a lesser amount that would be great

@Ottawa_Chap:

Why are the people collecting on the debt "loosers" [sic] ?

How do you know they purchased the debt?

@Avialanni

You should ask them to settle for the principle balance.

They're not going to make you pay 8k. Heck, I'd bet if you offered to cover the original $1100 they'd be happy. Then again, your debt is no longer with the original creditor, so, those loosers at Iqor may 'want' more then that.?!? Just keep in mind they probably paid 5-10% on the dollar for that debt, so $1100 might still satisfy them. ...