This is getting very interesting; this isn't the first time I have heard someone say the trustee wasn’t very helpful or that they didn’t make them aware of all aspects of the program.
A lot of other people have told us the same thing lately. I know bankruptcies are up about 1/3 this year but its starting to sound like these trustees in bankruptcy are operating a churn and burn operation with a "lets grow some hay while the sun shines mentality".
I am real sorry Mark but I am not a Trustee, so I can't speak to how their program works exactly and what your options are. You really need to ask them.
Our debt relief option is similar to a consumer proposal but called debt settlement, and while it isn’t for everyone, people that successfully complete our program get out of debt in 3 years for less then they owe today, and that includes our fee. Unlike some of these trustees, we also fully disclose everything about what you are getting into so there are no surprises.
I did write this article a while back on what I do know, so it may shed some light on why you seem to be feeling like they aren't working for you
Filing Bankruptcy in Canada and What You Need to Know