by vampchick21 » Tue Jan 06, 2009 05:50:33 PM
I believe that in the majority of cases, when a collection agency contacts you, they've been contracted by the original creditor to help them collect the debt, meaning that the creditor does get the money. The other cases are when a creditor writes off a series of debts owed to them and sells said debts to agencies who are debt buyers. If you are wondering if RBC is getting the money, you can call them to confirm, I suspect iQor, Inc formerly CBCL - Canadian Bonded Credit Limited - Now Iqor Collection Agency /IQOR was contracted to collect on the behalf of RBC and are ensuring the money goes there.
But yes, call iQor, Inc formerly CBCL - Canadian Bonded Credit Limited - Now Iqor Collection Agency /IQOR and ask them about that phone call you received, especially since they haven't refused the three payments you've made to them since.