Thank you for the reply rbrasil.

Does anybody know if global keeps a phone log, i.e.: recorded phone conversations, two tier client phone book logs? etc...

I had dealing with global credit with a Mr. Kim I believe. I did receive up to 9 calls one day including their automated dialer the representative was abusive ,maybe demeaning or belittling is more accurate, to my self and my wife telling my wife that i was not a man and to stop hiding behind her, a message was sent to them stating that she had authority to deal on the matter. I filed a grievance through the consumer protection agency here in Canada. They (Global Credit) had even called my work where various supervisors as well as the operations manager had told them to stop calling work. I had filed the complaint and started paying them 10 dollars a month. i received back a message from global credit though the consumer protection agency of which I believe Mr. Santos was Mr. Kim's supervisor in the replied to the effect that Mr. Kim sat near him and that he never heard any such abuse, as we know supervisors don't micro manage that is just to much work with up to 10 or so individuals working under them.
When all is said and done i am trying to pay another collections agency what I owe and these guys are much better; but it is difficult when your in between jobs, these guys are understanding and don't go above and beyond to annoy you. I am happy to say Global Credit is not dealing with me any more, thank goodness.

Can any one answer this. Can an individual ask to have another collections agency handle their case if they find the one they are dealing with is "abusive"?

Can anybody give me some information on these Global Employee’s?

Miss Dominik, Miss. Karen, Miss Reid, Mr.Coté, Mr. Gratham, Mr. Chartran, and 2 supervisors by the name of Mr. Kent, and Mr. Santos.

Any dealings with them would be very appreciated, especially if any complaints where filed.

Please email me at denalo@hotmail.com or post here

Thank you.

Thank you for the reply.

First off this web site's registration is only available for Canadian Provinces.

Second, it makes a huge difference if the CEO is American, for obvious reasons.

Third, the FDCPA (U.S.C. § 1692. & seq) is only an intellectual guideline. In other words it explains certain do’s and don’ts of debt collections, in a legal manner of speaking. After which one can (If possible) start certain legal proceedings.

Complaints don’t get you anywhere, unless numerous disputes where filed by citizens’ in the same complaint format through there respective AG’s.

As for your input on information gathering, thank you I already knew that.

And lastly I don’t file complaints, I file grievances. More money! Lol.

From my understanding Global Credit has it's head office for Canadian, American and UK business based in Markham Ontario. All contact information is located on their website (from what I can see).

I find it interesting that you are a US lawyer from Quebec? Killgore, I'm sure if you were interested in filing complaints against Global Credit and or Deanna Natalie (which is the law office, not collections) in respect to FDCPA guidelines, your education would show you how to obtain that information from the proper government agencies/websites/telephone numbers.

I also find it humorous that you want to file complaints against a collection agency and you are curious about weather or not the owner of the agency is an American or Canadian (as if it matters).

Newbe here,

I am an Us Attorney looking into Global Credit and Collections; they seem to have a company in the US named:

Current Entity Name: GLOBAL CREDIT & COLLECTION CORPORATION

Initial DOS Filing Date: AUGUST 18, 2003

County: ERIE

Jurisdiction: DELAWARE

Entity Type: FOREIGN BUSINESS CORPORATION

Current Entity Status: ACTIVE

Selected Entity Address Information DOS Process (Address to which DOS will mail process if accepted on behalf of the entity)

PHILLIPS LYTLE LLP
3400 HSBC CENTER
BUFFALO, NEW YORK, 14203-2887

Chairman or Chief Executive Officer

MARTIN SUGAR
300 INTERNATION DRIVE
POSTAL MAILBOX 10015, STE 100
WILLIAMSVILLE, NEW YORK, 14221

Principal Executive Office

GLOBAL CREDIT & COLLECTION CORPORATION
300 INTERNATIONAL DRIVE
POSTAL MAILBOX 10015, STE 100
WILLIAMSVILLE, NEW YORK, 14221

I see That Mr. Martin Sugar is the Canadian CEO as well as the Us CEO. Does anybody know if Mr. Martin Sugar is a US citizen or a Canadian?

Mr. Phillips Lytle is an agent I believe.

Does anybody have information linking the two (US and Canadian Companies?)? Besides Global’s ridiculous web site that has no information what so ever?

Any pertinent information on this company from the Canadian side would be much appreciated.

I am also very interested in Ms. Natale, any information on her and her associates would be very welcomed.

This company and individuals have broken many US and state laws, any information or relevant information request is welcomed.

Please either post here or email me at denalo@hotmail.com

Thank you

Hello Montyloree,
I just recently had dealings with this collection agency. It resulted in Poilce involvement and having a complaint filed with the Consumer Protection Services branch in Ontario.

I was receiving rude and demanding messages from someone named Monica Lorvette. She was demanding personal information from me without identifing where she was calling from. This happened at least 4 times in one week with her also trying to contact me at my workplace. After police involvement I was forwarded to someone else at GCC named John. He demanded to know the last three digits of my social insurance number before he would tell me why they were calling. I would refuse to provide the information which would then result in being hung up on. Finally I contacted the Consumer Protection Services branch and after explaining the story to them they decided to file a complaint.

I thought I would share this story in case someone is going through a simular experience. My advice to them would be to keep a log of all calls even messages left by GCC, write down names and DON'T give out any personal information to anyone who refuses to identify themselves. Finally, contact your Consumer Protection Services branch and report it.

I shortened up the story since most of you are already familar with the tactics these guys use. If anyone wants detailed information please let me know.

Thanks Marie

Just do a search on this search bar for Deanna Natale. Or anywhere else for that matter i.e. google her name!!

My mom received this very same letter only it was to do with T. Eaton Company Ltd. I told her to phone the Law Office in the morning and when she did all she got was an answering machine and this was after 9AM Ontario time. We then called information for this Law Office and found that there was no such Law Office as Natale Law Office listed for either Markham or Mississauga Ontario. I went a little further and tried to do a search on the addresses provided at the top of the letter and the one on Warden Ave ... well that came up as no such address, when I tried the other one it came up alright, but it was in an industrial park area. I even called one of the phone #'s from the industrial park and they had NO CLUE as to what I was talking about. I suggested that my mother call another law firm and they had never heard of this office either.

I have told mom to take this letter to the RCMP as it appears to be a scam.

Wonder if anyone else has received this letter?

Monty, here's the website link for Global Credit and Collections which is integrated with the Natale Law Office.

http://www.globalcollection.net/index.cfm

Ray