by Raymond » Mon Sep 29, 2008 09:54:56 PM
A number of points need to be mentioned.
1. You'll seldom go wrong by telling a collection agent to go and screw themselves.
2. Legalities aside, ethically, you should get the matter cleared up as soon as you can reasonably do so.
3. There's a whole boat load of things you can do if you bothered to read my previous post. Despite repeated inquiries, you never bothered to say where the transaction took place. Was it at St. John's Music Store in Winnipeg? If so, then Manitoba law governs. If it was in Ontario, it would be stats barred after 2 years but if it's in Manitoba, it's 6 years since you last made a payment or gave them a signed written acknowledgment.
4. Under their Consumer Protection Act, you're entitled to an accounting statement of the amounts owed. If they come after you for anything in excess of that, the creditor/collection agency is subject to a 300% penalty. That's a pretty neat clause. (Too bad Ontario doesn't have one like it.)
That's why I said, if your figures are anywhere close to being correct, and if they sue you for the amount you state, St. John's is going to end up owing you money. It would be a good idea to get a demand letter from them outlining the allocations they are claiming so as to have it in writing.
5. It's impossible from the information you present to tell how much you were actually in default as of your last payment in May of 2005. Additional interest and penalties depend on the terms of the contract you signed and you don't include any details of that agreement. However, it sounds like the implicit interest rate is somewhere between 26 and 29%.
6. I figured if I took the time to type all that stuff out with the link and appropriate sections, you would at least take the time to read it.
7. That 72 hour deadline stuff is standard collection agency posturing. i.e., a big pile of birdsh**. Think about it! The account has been delinquent for over 3 years and all of a sudden they want everything in 72 hours! Right! It's easier for a collection agent to try and scare the person into paying than going through all the legal recovery steps.
Taking someone to court, especially who lives in another province is a time consuming and somewhat expensive process. It also involves the extra cost of transferring a writ of enforcement to another province should they get a judgment. As well, it usually involves a pretrial settlement conference and it can take several months after that to reach trial. They would have to serve you with a Statement of Claim and give you 20 (or 40 days for out of province service) to file a Statement of Defence. However, if the amount(s) they claim are in excess of what you actually owe, naturally, you would want to file a countersuit along with your Statement of Defence for the 300% differential penalty.
Because it's in another province, it wouldn't be feasible for you to travel there. You would need to hire a paralegal who operates in that jurisdiction to defend you. However, that could be arranged over the phone. Not too sure of the cost, maybe $250 to $450 - but I'm just guessing.
8. If the case was to be held in Ontario, it would be a no brainer to tell them to sue you. There it would be stats barred anyway.
9. The collection agency is probably banking on the fact that you live in another province to intimidate you, inferring you wouldn't be able to defend any court action and so they could easily obtain a default judgement.
Recommendations
A) Demand a statement of account from the Music Store to find out what you actually owe. If the zombies in Accounts hang up on you, call them back and insist on your legal rights. Your object is to find out what you actually do owe and use that as starting point in any negotiation, should you decide to pay them at all. Don't let that stop you from reconciling your the actual payments made with the account agreement you signed. You need to do this for 2 reasons (1) The store may well lie to you or not give you anything AND (2) it's a starting point for any settlement negotiation or counterclaim should it come to court - a fact which I highly doubt.
B) Once you figure out what you actually do owe them or something close to it, you can, as I said, negotiate a settlement - if you wish. Given a debt that old, I think collection lawyer Mark Silverthorne might suggest 25% to 35%. (I don't want to put words in his mouth.) If it had been sold or rotated to several collection agencies by now, I might suggest 10% to 15%. The percentage refers to what you actually owe, not what they are claiming you owe. The only way the company could ever hope to realize 100% is if they took you to court and were completely successful in convincing a judge the amounts they sought were coincident with the original contract terms.
C) I don't have a crystal ball but given the 3 year+ time lapse involved, I would offer them a greatly reduced settlement to be accepted within the same 72 hours, they gave to you
OR
D) Tell them you'll see them in court. The worst case scenario is that you would have to hire a paralegal. I could be wrong but given the modest amount claimed and the time lapse, I would wager about 50:1 that they are bluffing and have no intention of suing. Let me know if I turn out to be wrong.
Ray