by six_up » Wed Jul 05, 2006 12:00:00 AM
I've been having dealings with this company for the past couple of months or so. It actually started last spring with a call from them (recorded message, of course). It strongly urged me to contact them, and gave me a confirmation code. I called them back, and after being on hold for about 10 minutes, I got through to a live person. I was told that I had an outstanding balance with Sprint Wireless for $104.00, from the early 1990's(!) I informed them that I had never had an account with Sprint, and they obviously had the wrong guy. That seemed to be the end of it.
Then, a month or so ago, I received another message from them, and went through the same crap, again insisting that they had the wrong guy. This time, I told the guy that I didn't want to hear from them again.
A week later, another call. Now I was getting particularly irritated. I asked the guy I (finally) got through to, how to make them go away. He gave me a 1-800 number to call, which was for Rogers, who had bought out Sprint's wireless business. He said that he was only acting on Roger's behalf, and couldn't close the account on my behalf.
If anyone has tried to get through to the right person at Rogers, they know what a hair-pulling and frustrating exercise that can be, but I persisted. After getting bounced around through the Rogers Empire for about 90 minutes, I finally talked to a woman who made some calls on my behalf. Interestingly, neither Rogers, or Sprint Canada had any record of any account held in my name (what a surprise!) She even called Fido on my behalf, since they had bought a portion of Sprint Wireless' network. Again, nothing. Then, I got disconnected with this woman, and by this time, I was so mad that I called iQor, Inc formerly CBCL - Canadian Bonded Credit Limited - Now Iqor Collection Agency back. I told the woman that I (finally) spoke with the results of my call to Rogers, and then I asked her what information she had about me, and what iQor, Inc formerly CBCL - Canadian Bonded Credit Limited - Now Iqor Collection Agency was basing their harrassm...oops, I mean their claims upon.
She told me that she only had my name, address and phone number. I told her to send that info to me and we would go from there.
Two weeks later, and I get another message from this black hole of an outfit, and I called them back, seriously mad. The highlight of the conversation (after being on hold for about 10 minutes) was being lectured by the clown on the other end of the line. He couldn't believe how irresponsible I was for not resolving this before now. I told him that they had the wrong guy, and to save his lecture for someone else. Then he asked me what I was willing to do to resolve this. I told him I was willing to tell him to eat sh*t. He said that I had three options: I could pay the balance in full (fat freakin' chance of that!), I could pay a settlement (see previous response), or file a police report for identity theft, and fax him a copy of it.
To make a long story short, I contacted my local police force, and was told that I would have to sign an affidavit and get a lawyer involved if I was reporting an identity theft crime.
Because of the age of the debt, the small amount and the fact that iQor, Inc formerly CBCL - Canadian Bonded Credit Limited - Now Iqor Collection Agency had next-to-no info about me, that I should wait till they call me again, or call them back and tell them to "pound sand", and see ya in court.
So here I sit, frustrated. These leeches have picked the wrong guy to mess with, because I will not be intimidated.